Conflict avoiders tend to use this style:
A) Win-Win
B) Win-Lose
C) Lose-Lose
D) Lose-Win
Answer: C
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Which of the following is NOT suggested as a treatment for high communication apprehension?
a. medication b. taking an interpersonal communication class c. jumping into anxiety-provoking situations d. visualization
There is no such thing as a(n) ________ topic, so you should pick one that works well for you, your audience, and the situation.
A. perfect B. ambiguous C. unique D. ignorant
Maria called her friend Tom to tell him about her "obnoxious boss." Tom decided that she did not seem to want advice, so he listened and tried to understand her frustration. Tom is most likely engaging in
a. empathic listening. b. evaluative listening. c. appreciative listening. d. disconfirming listening. e . comprehensive listening.
The privilege-disadvantage dialectic recognizes that:
A. some people are disadvantaged in some contexts and privileged in other contexts. B. all people are advantaged if they decide to be. C. some people are disadvantaged in some contexts and neutral in others. D. all people are disadvantaged in most contexts.