Invention of the transistor in the 1960s resulted in miniaturization that made music more portable
a. True
b. False
ANSWER: True
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By showing frightening pictures of car crashes that were a result of drunken driving, Arthur used the artistic proof of __________ to affect the emotions of the audience
Fill in the blanks with correct word
When dealing with unsatisfied customers, one important aspect of handling the situation is to uncover the source of dissatisfaction – not to just try to make them feel better
Indicate whether the statement is true or false.
If the findings of a study are not statistically significant, the study itself is insignificant
Indicate whether the statement is true or false
All of the following are ways to improve intercultural communication EXCEPT
A) be mindful. B) recognize and reduce ethnocentricism. C) recognize differences in meaning. D) avoid developing an ethnic identity.