persuasive speakers are more likely to use emotional appeals and emotional words to get their audience to relate to their position.
Indicate whether the statement is true or false.
Ans: True
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Imagine that someone asks you a question, and you respond by nodding your head. This could be considered a complementing relationship
A. True B. False
It often helps to provide _____ to recap what you have said, indicate how it relates to what will follow, and generally reinforce your message
a. question-and-answer breaks b. internal summary transitions c. delivery outlines d. abstractions
Outward communication needs to be focused on meeting the needs of the customer
Indicate whether this statement is true or false.
Describe an experience that you have had with someone much older than you who was trying to create identification through the practice of convergence. Using information from the text, analyze why, in your judgment, that effort was successful or unsuccessful.
What will be an ideal response?