When posting payments from secondary insurance payers, explain why comparing the primary insurance EOB or RA and/or the patient ledger to the secondary EOB or RA is useful.
What will be an ideal response?
The patient ledger allows review of payments already posted from the primary insurance, and any balances due. It may also be uselful to retrieve the EOB or RA from the primary insurance and review details of the payments, adjustments, or amounts applied to deductibles for more detail. This will assist in determining how the secondary insurance plan arrived at its payment, and identify improper payments or issues, if any, that require further action.
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What congenital defects are found in Fanconi's syndrome?
a. Hypergonadism b. Skin hypopigmentation c. Mental retardation d. Thrombocytic purpura
The most severe level of pain is typically:
A) visceral. B) chronic. C) deep. D) superficial.
Which of the following is NOT true regarding the goals of the American Pharmacists Association (APhA)?
It provides continuing education through home study, live activities, and certificate training It ensures safe and healthful working conditions by enforcing standards and providing training It advocates for the practice of pharmacy, regardless of the setting It provides informational resources for both pharmacists and pharmacy technicians
Which of the following communications should be used when preparing a patient for a laboratory test?
A. Use technical terminology and language when providing information about the test B. Use the patient's first name to establish a friendly atmosphere C. Avoid giving the patient test instructions if the patient has had the test before D. Let the patient be your guide in determining how much information to provide E. Interpret and communicate the test results to the patient as soon as they are available