Monchessa went to a fabric store to purchase fabric to make herself a suit. The sales person showed her several bolts of fabric. She picked out the fabric she wished to buy but was told there wasn't enough to make a suit but that she would order a bolt from the manufacturer. The salesperson assured Monchessa that the fabric she ordered "would match exactly the fabric she had selected." The
salesperson's statement is
a. sales puffing.
b. a warranty of title.
c. an express warranty.
d. an implied warranty.
C
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Carrying value is computed annually when a bond is issued for other than its face value. For a bond issued at a premium, how will this component change as the bond approaches maturity?
a. decrease b. increase c. remain constant d. not enough information given to decide
How do consumers use reference prices?
What will be an ideal response?
Christopher Wright, a sales engineer of 3S Technologies, is preparing for a very important sales call and needs to be prepared for customer objections. What are the general guidelines that Christopher should review regarding how to handle objections?
What will be an ideal response?
An attempt at resale or sales promotion is inappropriate in a favorable response to a claim message
Indicate whether the statement is true or false