Ming does not want José to know she is disappointed with the golf clubs he gave her for her birthday, so she smiles broadly and excitedly jumps up and down. Ming's use of nonverbal communication is an example of which principle of nonverbal communication?
A. Nonverbal communication helps manage impressions.
B. Nonverbal messages structure conversation.
C. Nonverbal messages do not communicate without verbal messages.
D. Nonverbal communication is not impacted by verbal communication.
Answer: A
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The law of association recommends that your training programs:
a. compare and contrast with other familiar processes b. use the trainees to train the trainer c. use analogies d. all of the above e. only a and c
As PR practitioners you will be expected to adhere to the standards of conduct set by the profession. You will need to be familiar with all of the following, EXCEPT:
a. The ideal of Kyosei b. Company codes of conduct c. PRSA code of professional ethics d. IABC Code of Conduct
Under the leader-member exchange theory (LMX), which type of relationship tends to be less formal and is characterized by free-flowing information?
A. supervisory relationships B. competitor relationships C. upward relationships D. leadership relationships
Symbols are used by people to share experiences. The symbols themselves don't have meaning, but the meaning comes as a result of:
a. Abstraction. b. Regulative rules. c. Constitutive rules. d. Interpretation.