In your regular goods and services consumption activities, you purchase products for resale and for use in your daily operations. You also purchase products that you will use to produce other products. Based on this information, which of the following best describes the type of market you are part of?
A. B2C market
B. Business market
C. Consumer market
D. Distributor market
E. Reseller market
Answer: B
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Which marketing channel is associated with the highest value added per sale?
A) retail stores B) sales force C) distributors D) Internet E) telemarketing
Elgin Company's budgeted fixed factory overhead costs are $50,00 . per month plus a variable factory overhead rate of $4.00 per direct labor hour. The standard direct labor hours allowed for October production were 20,000 . An analysis of the factory overhead indicates that in October, Elgin had an unfavorable flexible-budget variance of $1,500 and a favorable production-volume variance of $500
Elgin uses a two-variance analysis of overhead variances. The applied factory overhead in October is: a. $129,500. b. $128,000. c. $130,000. d. $130,500.
____ is a typical activity included in service management and improvement.
A. Monitoring the network for sign of degradation and communicating status to customers B. Participating in the negotiation of SLAs and monitoring performance to ensure that the service desk is meeting its commitments C. Ensuring that analysts can quickly and easily retrieve information from the knowledge management system D. Evaluating and selecting new support technology to ensure it meets existing standards
Activity analysis allows managers to
a. classify activities so that processes can be eliminated. b. devise ways to minimize or eliminate non-value-added activities. c. evaluate process performance to gain competitive advantages. d. all of the above.