Which metric is based on the idea that word of mouth, rather than any other metric, is the best predictor of a firm's growth and therefore, financial performance?
What will be an ideal response?
The Net Promoter Score.
You might also like to view...
The Sherman Act is the only major antitrust act that includes criminal sanctions
Indicate whether the statement is true or false
A payday loan is a reasonable option if you need a luxury item like a big screen TV
Indicate whether this statement is true or false.
Which of the following is not a step in the accounting process?
A. Identify each transaction and event from source documents. B. Ensure all cash is distributed to owners at the end of each period. C. Post journal information to ledger accounts. D. Analyze each transaction and event using the accounting equation. E. Record relevant transactions and events in a journal.
Over the course of two weeks, a trained researcher visited a home with three preschool-aged children every day to observe the children's bath time. This is an example of ________.
A. descriptive research B. experimental research C. mechanical observation D. a focus group E. ethnography