After you've completed your speech, what are the BESTindicators of your speaking success?
A) verbal responses
B) survey responses
C) behavioral responses
D) nonverbal responses
C
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The belief that possessions are important in life, which is a value that most of the rest of the world attributes to the United States, is ______.
A. efficiency B. activity orientation C. individualism D. materialism
Being both the mediator and the intake coordinator can be beneficial because ______.
A. the mediator can charge extra for the service B. the mediator can begin suggesting solutions to the problem C. the mediator can get a head start on determining the issues and bypass much of the storytelling phase D. the mediator can begin to establish credibility
All of the following are characteristics of Emotional Intelligence EXCEPT
A) self-awareness. B) self-management. C) social awareness. D) capacity to please others. E) relationship management.
With which mode of delivery do you get LEAST eye contact and audience feedback?
A. extemporaneous B. impromptu C. memorized D. manuscript