Conflict is detrimental when it ____
A. threatens the integrity of a relationship
B. stops you from doing your work
C. endangers the continuation of a relationship or your ability to function within it
D. all of the above
D
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One of your customers has set up a perimeter firewall and has implemented up-to-date AV software. She asks you what else she can do to improve security. Which of the following will have the greatest impact on her network security? (Select the two best answers.)
A. Conduct a daily security audit. B. Use strong passwords. C. Install additional antivirus software. D. Assign security rights based on job roles. E. Disable screensavers
Which model of communication best describes complex face-to-face communication?
A. interaction B. action C. transaction D. construction
Which of the following is a true statement about distance education?
A) distance education is better than traditional classroom education B) the rise of the internet led to the creation of distance education C) development of higher levels of cognitive learning requires an effective live teacher D) distance education is just a fad that will probably go away in about 10 years
The OSA campaign provided ______.
A. community relations B. media outreach materials to OSA chapters C. crisis relations D. fundraising expertise