Which two components of emotional intelligence (EI) deal with the personal ability to manage relationships with others?
A. motivation and self-awareness
B. motivation and empathy
C. empathy and social skill
D. self-regulation and empathy
Answer: C
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Before volunteering someone's name as a reference, always
A) assume you have permission to do so. B) ask that person's permission. C) describe your relationship with that person. D) list that person's address and phone number for ease of contact. E) explain that you're not really sure what they will say about you.
Louis is a military leader and his team often encounters emergency situations. When in emergency situations, Louis should use which of the following leadership styles?
A. Hersey and Blanchard’s telling style B. Blake and Mouton’s “produce or perish” style C. House’s directive leadership style D. Fiedler’s high LPC approach
If the returns of two firms are negatively correlated, then one of them must have a negative beta.
Answer the following statement true (T) or false (F)
The increased participation of women in the workforce, longer commuting times, and increased numbers of single parents all contribute to the increased importance of _____ through direct marketing
a. low costs b. greater personalization c. convenience d. greater customer service