Which of the following is not the way U.S. auto mass producers operate?
A) greater labor content
B) less mechanization
C) less flexible mechanization
D) divide employees in discrete specialties
E) lack of employee teamwork
E
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Key implications of customer-generated reviews include the following, except:
A) too many negative reviews and low-star ratings will be harmful to a company B) reviews stress the importance of consistent high-quality customer products and services C) positive reviews will have a positive impact on sales D) reviews provide information on how a company's product is being evaluated by customers and how the brand compares to competing brands
New media are mutually active and allow users to probe, question, and constantly find information. What are four interactive technologies beyond the Internet?
What will be an ideal response?
Which technique to diagnose problems involves producing a fishbone or Ishikawa diagram?
A. Cause and effect analysis B. Pareto analysis C. Brainstorming D. Kepner-Tregoe problem analysis
What additional information is needed for a global plan than would be for a strictly domestic business?
What will be an ideal response?