A Trojan horse:

a. sends email or pop-up messages to users asking for personal information in inventive ways.
b. is a program that claims to do something useful, but which also contains hidden behavior.
c. changes information in an email header or an IP address to hide identities.
d. All of the choices are true regarding Trojan horses.


b

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This activity involves a detailed examination of what happened during the call, "win––loss" reports on new business won or customers lost, any information picked up about competition such as their prices, and any other market intelligence

Identify this salesperson activity. A) planning the sales call B) filling out the call report C) post-call analysis D) communicating with the customer

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Which of the following statements is FALSE regarding emotional intelligence?

a. It is viewed as part of a team’s communication climate. b. It is important only in leaderless teams. c. It is related to higher performance. d. It can be improved.

Business

When a company has a proficiency in performing a strategically and competitively important value chain activity better than its rivals, it is said to have a

A. core competence. B. competitive advantage over rivals. C. distinctive competence. D. key value chain proficiency. E. company competence.

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Tina purchased a personal umbrella policy with a $1 million limit and a $1,000 self-insured retention

Her insurer required her to carry a $300,000 liability limit under her homeowners policy. Tina was held responsible for slandering a public official. The public official won a $100,000 judgment against Tina. The insurer that wrote Tina's homeowners policy denied coverage. How much will the insurer pay under Tina's personal umbrella policy? A) nothing B) $49,000 C) $99,000 D) $100,000

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