Michael has incorporated a vigorous cross-training program within his department. This is an example of which of Deming's 14 points?
a. Improve Every Process.
b. Institute Training.
c. Drive Out Fear.
d. Encourage Education.
b
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A theory that seems to “skip” or miss steps is said to lack ______.
A. acuity B. external reliability C. internal consistency D. validity
Cost of goods sold is a type of expense
Indicate whether the statement is true or false
Which of the following marketing orientations focuses primarily on improving efficiencies?
A) production orientation B) relationship orientation C) sales orientation D) consumer orientation E) social responsibility orientation
Filters do all of the following EXCEPT
A) confront companies about their products. B) collect and repackage content. C) maintain a steady objectivity. D) cross over into analysis. E) produce their own journalistic work.