The brand equity of LifeSecure Inc., an American health insurance firm, was diminished when its top executives were subject to money laundering allegations. Which type of brand liability does this best represent?
A) customer dissatisfaction
B) poor product conformance
C) product or service failures
D) poor record on social issues
E) questionable practices
E
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Sweet Dreams Corp. has prepared the following financial statements:
a) Set up a worksheet similar to the one in Exhibit 4-4, page 124, and calculate all of the ratios for Sweet Dreams Corp.
b) Verify the change in 2017 Sweet Dreams Corp’s ROE using the Du Pont method.
c) Using the Altman’s model for privately held firms and public ones, calculate the Z-score for Sweet Dreams Corp. Assume that the market value of Sweet Dreams Corp. is $1,200,000.
d) Calculate Sweet Dreams Corp.’s economic profit for these years and compare it to net income. Assume that the weighted average cost of capital is 12%.
e) Using the following 2017 industry averages, evaluate Sweet Dreams Corp.’s financial situation. Set up a ratio analysis system similar to the one in Exhibit 3-6, page 92.
Answer the following statements true (T) or false (F)
1. People in closed-culture organizations respond better to customer needs. 2. Folkways are the habitual ways in which organizational members act or think, without reflecting on them. 3. Leaders in successful hospitality organizations stress a difference between top management and line-level employees and do not provide easy two-way communications. 4. Only walking around allows hospitality managers to see whether the quality of guest experiences is up to standard.
Which of the following entries records the receipt of cash from patients on account?
A) Accounts Payable, debit; Fees Earned, credit B) Accounts Receivable, debit; Fees Earned, credit C) Accounts Receivable, debit; Cash, credit D) Cash, debit; Accounts Receivable, credit
A meeting evaluation is a necessary step to take before closing a meeting
Indicate whether the statement is true or false