What part(s) of speech is the word enthusiasm?
What will be an ideal response?
Answer: noun
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______ is the expectation that successful performance of the task will lead to the desired outcome.
A. Expectancy B. Reinforcement C. Valence D. Instrumentality E. Effort
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Indicate whether the statement is true or false.
When a salesperson is faced with a unique set of customer problems to solve, the salesperson will most likely need to:
A. develop an atmosphere of goodwill. B. build self-confidence. C. enhance the buying and selling procedure. D. customize a product to best address the client's needs. E. act professionally.
In organizational culture, ______ includes the observable things that people do and say or the actions employees take.
A. objectives B. behavior C. complexity D. analytics