Briefly describe the roles in the buying center
What will be an ideal response?
The text identifies six buying center roles. 1. Initiator recognizes a need exists. 2. User uses the product. 3 . Gatekeeper controls the flow of information to other members of the buying center. 4. Influencer affects the purchase decision by dispensing advice or sharing expertise. 5. Decider makes the final purchase decision. 6. Buyer has the responsibility for executing the purchase.
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Multiple optimal solutions occur when constraints are parallel to each other
Indicate whether this statement is true or false.
A question of ethics
Julio Garza was employed by the Texas Animal Health Commission (TAHC) as a health inspector in 1981. His responsibilities included tagging cattle, vaccinating and tattooing calves, and working livestock markets. Garza was injured on the job in 1988 and underwent surgery in January 1989. When his paid leave was exhausted, he asked TAHC for light-duty work, specifically the job of tick inspector, but his supervisor refused the request. In September, TAHC notified Garza that he was fired. Garza sued TAHC and others, alleging in part wrongful termination, and an important issue before the court was whether Garza had mitigated his damages. The court found that in the seven years between his termination and his trial date, Garza had held only one job—an unpaid job on his parents' ranch. When asked how often he looked for work during that time, Garza responded that he did not know, but he had looked in "several" places. The last time he looked for work was three or four months before the trial. That effort was merely an informal inquiry to his neighbors about working on their ranch. In view of these facts, consider the following questions.
Which of the following is the inequality/equality that describes the time constraint of the forming department?
A) A/50 + B/40 + C/20 + D/20 ? 330 B) A/50 + B/40 + C/20 + D/20 ? 330 C) A/30 + B/40 + C/20 + D/20 = 330 D) A/50 + B/40 + C/20 + D/20 = 330
Empowerment of employees helps address the delivery gap because
A. it ultimately contributes to employee knowledge and retention. B. employees directly involved with the customer can respond effectively at the moment the problem occurs. C. customers appreciate feeling empowered. D. management then doesn't need to devote time and energy to resolving service delivery problems. E. employees spend less time resolving problems than managers would.