Which of the following is an example of a collective noun?
A. Family
B. Person
C. Snakes
D. Toys
A
"Family" is an example of a collective noun. A collective noun is one that refers to a group, or
collection, of persons or things.
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When merchandise is returned under the perpetual inventory system, the buyer would credit
A) Merchandise Inventory B) Purchases Returns and Allowances C) Accounts Payable D) depending on the inventory system used.
Which of the following is NOT a strategy for receiving constructive feedback??
A) ?Resist your first reaction. B) ?Demonstrate good listening skills. C) ?Take the feedback with a grain of salt, since it only reflects the opinion of the manager. D) ?Know that your reaction has consequences.
The last step of the customer relationship management process is to
A. utilize analysis to build customer relationships. B. store and analyze information. C. identify current customers. D. understand how customers interact. E. gather specific customer information.
Which of the following statements is true regarding an agency by estoppel?
a. The principal is liable to a third party who has a reasonable belief that an agency has been created. b. The principal is never liable because her identity is undisclosed to the third party. c. An agency by estoppel is a legitimate agency based on a contract between the principal and the agent. d. An agent lacks right to compensation in an agency by estoppel.