Theoretical capacity reduced by normal and anticipated work stoppages is called
a. practical capacity.
b. normal capacity.
c. ideal capacity.
d. excess capacity.
A
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The grapevine is
A. a horizontal communication channel. B. almost wholly inaccurate. C. slower than formal channels. D. used by employees when threatened or insecure. E. a morale enhancer.
Laddering is a technique used in in-depth interviews in an attempt to discover how product attributes are associated with desired consumer values
Indicate whether the statement is true or false
Lack of folklore knowledge is illustrated by
A. disrespectful treatment of the American flag. B. Apple's use of an image of the Dalai Lama, because the Chinese government sees the Dalai Lama as a political dissident. C. Smirnoff's use of a Che Guevara image in Cuba because Che is a national hero there. D. the U.S. NFL playing U.S. football in the UK.
Stakeholders who posses power, legitimacy, and urgency are considered:
a. dormant stakeholders b. discretionary stakeholders c. dependent stakeholders d. definitive stakeholders