Internally generated funds which are available for distribution to owners of for reinvestment back into the business to support future growth can be characterized by which of the following?
a. operating income
b. operating cash flow
c. net income
d. net cash flow
e. pre-tax income
C
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Why might salespeople use high-pressure selling tactics that do not lead to long-term relationships with customers?
What will be an ideal response?
People overemphasize the success of work teams because:
a. There is no research to suggest otherwise. b. Teams are better than individuals at most all organizational tasks. c. Of the psychological benefits of teamwork. d. Their implementation is one of the most common organizational changes in the last two decades.
The ______ dimension of customer service is the ability of the supply chain to reduce the cycle time involved in fulfilling a customer order from the point an order was received.
a. time b. reliability c. communication d. convenience
The supply chain strategy category would include a decision about
A) which items in the warehouse will be shipped to Malibu. B) which warehouse will supply the Surf City location. C) when the order should be shipped to the little old lady from Pasadena. D) how large the warehouse in Kokomo should be.