From the Total Quality Management (Continuous Quality Improvement) focus on delivering quality health care, quality is defined as:

1. Risk reduction
2. Customer satisfaction
3. Increased efficiency
4. Improved functional status


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Quality is defined by the Total Quality Management as customer satisfaction.

Nursing

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Which of the following is a classic symptom of cholecystitis?

a. Substernal, radiating to the left shoulder and arm b. Epigastric, radiating to the back c. Right upper abdomen, radiating to the back or right scapula d. Left upper abdomen, radiating to the jaw and neck

Nursing

A patient, aged 30 years, tells his case manager, "I do not have bipolar disorder anymore, so I do not need the medicine and the blood tests. I was in the hospital twice for a few days a year or so ago, then I got a place to live and SSI checks

All that is wrong now is I am bored and I need to get something going.". The nurse assesses the patient as demonstrating: a. denial. b. projection. c. rationalization. d. identification.

Nursing

Which area of the structure of the skin is responsible for the sensation of itching?

A. Dermis B. Stratum basale C. Epidermis D. Subcutaneous tissue

Nursing

Proper body alignment is

A. positioning the patient in a state of flexion. B. maintaining the patient in a state of extension. C. keeping the patient in a position of function. D. positioning the patient so the toes point downward.

Nursing