When exploring human nature, progressives take the view that people:

a. • are basically good, and are inherently industrious and creative
b. • do not need to be controlled; they are born with a “blank slate” and need only to be protected from corrupting influences.
c. • are lazy, self-centered, and incapable of true charity.
d. • should be swiftly punished when they get out of line.


a. • are basically good, and are inherently industrious and creative

Social Work & Human Services

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One covert activity that reflects the quality of interactions between group members is ______.

a. conflict resolution and behavior control b. values and norms c. goal determination d. goal pursuit

Social Work & Human Services

Bill is a participant in a HMO support group for men with heart disease needing to change their lifestyle. He tell group members that he is aggressive in stating his views to family members and in setting rules for his family. As a result, his teenage children fear him and have withdrawn from his and his wife has become very submissive, though he has never threatened anyone. He says he wants a closer relationship with his family. The worker should

A. ask group members if they have similar problems. B. encourage the group to respond to Bill's concerns. C. redirect the conversation to health issues. D. ask Bill to keep the discussion within the group's purposes.

Social Work & Human Services

What is an example of a framework theory?

a. Abnormal psychology b. Developmental psychopathology c. Psychiatry d. The “entity” theory of intelligence

Social Work & Human Services

What could the agency be doing to prepare for the predicted increase in elderly with dementia in the coming years?

Emelia coordinated a Meals on Wheels Program for the elderly, and supervised 10 volunteers who delivered the meals. One day, when Emelia filled in for a volunteer and delivered a meal to the Snyders, she found Mr. Snyder very agitated and worried because Mrs. Snyder was missing. Apparently she had wandered off before. Because it was cold outside and they lived two blocks from a busy street, Emelia was alarmed and struggled with how to respond to this unexpected situation. As she tried to prioritize her responsibilities, she began to wonder if her volunteers were communicating with her and if they were well-trained for their responsibilities.

Social Work & Human Services