Answer the following statements true (T) or false (F)
1. A major advantage of mystery shoppers is the relatively large sample on which reports are based.
2. Mystery shoppers are inexpensive and a useful tool.
3. To try to encourage feedback, some companies offer coupons and prizes.
4. Mystery shoppers are always trained observers who sporadically sample the service and its delivery.
1. False
2. False
3. True
4. False
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A lease is accounted for as a capital lease if the lease term is 75% or more of the property's economic life
a. True b. False Indicate whether the statement is true or false
The managerial power that results from hierarchical authority and status is referred to by French and Raven (1958) as:
a. apparent power b. legitimate power c. illegitimate power d. structural power
Marcus is writing a persuasive message asking his employees to complete an online company survey. Which of the following should he avoid when writing his message?
a. Keeping paragraphs short b. Using concrete nouns and active verbs c. Focusing the spotlight on benefits to the company d. Using an inductive outline
Natalia is presenting statistics about the diversity of college students in different parts of the country. She will most likely organize by chronology
Indicate whether the statement is true or false