A classmate needs advice about using notes during his first speech. The text suggests

a. hiding any notes that must be used during the delivery.
b. reading directly from notes only for statistics or quotations.
c. bringing the entire speech outline for reference.
d. avoiding the use of index cards.


Answer: b

Communication & Mass Media

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Audience members have an ethical obligation to listen carefully and critically because of the reciprocal relationship between speaker and audience.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. In the Samsung Note 7 situation, a minor corporate crisis transitioned into a major litigation and product crisis. 2. In the precrisis stage of Coombs’ crisis communication model, organizations try to eliminate or reduce the risk of a crisis by forming crisis response teams and monitoring social media. 3. In the crisis impact stage of Coombs’ crisis communication model, a firm focuses on returning to business and repairing any damage to the company reputation. 4. Research indicates that social networking has increased in the past decade and that men and women use social media at similar rates. 5. Crises faced by firms today are fueled by the volume, velocity, and variety of digital information.

Communication & Mass Media

Andrew compared Major League Baseball's shrinking popularity to the sinking of the Titanic. In doing so, he was arguing from 

A. sign. B. analogy. C. cause. D. generalization.

Communication & Mass Media

"Imagining a successful communication event by thinking through a sequence of events in a positive, concrete, step-by-step way," is the definition for which strategy for building your public speaking confidence?

A) Visualization B) Relabeling C) Envisioning D) Relaxation

Communication & Mass Media