Asking customers at the shopping mall about their voting intentions in the upcoming political election is an example of secondary data
Indicate whether the statement is true or false
FALSE
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A peer or manager who works closely with employees to motivate them, help them develop their skills, and provide reinforcement and feedback is known as a
A. high-potential employee. B. protégé. C. coach. D. moderator. E. facilitator.
Which of the following is true of the facilitating function performed by intermediaries?
a. It involves explaining a product's features, advantages, and benefits. b. It includes transportation and storage of assets. c. It includes research and financing. d. It involves communicating with prospective buyers to make them aware of existing products.
Flexibility of practice when applied to managerial accounting means that:
A. Managerial accountants must be on call twenty-four hours a day. B. Managerial accounting systems differ across companies depending on the nature of the business and the arrangement of its internal operations. C. Managers must be willing to accept the information as the accountants present it to them, rather than in the format they ask for. D. The information must be presented in electronic format so that it is easily changed. E. Managers must be flexible with information provided in varying forms and using inconsistent measures.
Use this information for questions that refer to the United Tools case.Terry Harter is marketing manager for United Tools, and Mike O'Reilly is the firm's logistics manager. They work together to make decisions about how to get United's hand and power tools to its customers-a mix of manufacturing plants and final consumers (who buy United tools at a hardware store). United Tools does not own its own transport facilities, and it works with wholesalers to reach its business customers.Together, Harter and O'Reilly try to coordinate transporting, storing, and product-handling activities to minimize cost while still achieving the customer service level their customers and intermediaries want. This usually requires that United keep an inventory of most of its products on hand; but demand for
its products is fairly consistent over time, so inventory is easy to manage.Harter has identified four options for physical distribution systems she could use to reach two of her key wholesalers, Ralston Supply and Ricotta Tool Co. The total cost for each option-and the distribution service levels that can be achieved-are as follows:
Ralston Supply expects a very high level (90 percent) of distribution customer service. Ricotta Tool Co. is willing to settle for a 70 percent customer service -leveleven if that means some products will occasionally be out of -stockif it gets products at a lower price.For its large retail hardware customers (like Home Depot), United regularly ships smaller orders directly to individual stores or in some cases to the retail chain's warehouses. Cross-country shipments usually go by rail, while regional shipments usually go by truck. One of United's biggest customers has placed a very large, heavy order. Its warehouse is in a location served by all transport modes, and the customer has directed United to ship the order by the mode with the lowest transport costs. In this situation, United will probably ship the tools by
A. truck.
B. railroad.
C. waterways.
D. airfreight.