Which of the following factors most likely explains the difference in the profitabilities of these two firms?
a. differential ability to secure debt financing
b. differential economies of scale
c. the difference in the number of business segments
B
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A(n) ________ is when a company might seek new businesses that have no relationship to its current technology, products, or markets
A) concentric strategy B) conglomerate strategy C) horizontal strategy D) intensive growth strategy E) integrative strategy
Experienced quality of service is determined by:
A) an image the customer forms after the service encounter. B) market communications and image of the company. C) past experiences that the customer had with company. D) word of mouth communication and customer needs.
The only accounts that are closed are income statement accounts
Indicate whether the statement is true or false
Clarifying goals, determining how the group will function, and setting standards is which part of the team development process?
a. Norming b. Performing c. Forming d. Working e. Storming