Enright proposes a model of forgiveness that includes which of the following steps:
a. Uncovering; emotions; work.
b. Intervention; decision; work.
c. Uncovering; decision; work.
d. Uncovering; decision; relationship.
c. Uncovering; decision; work.
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_____ cues let the speaker know that you would like to say something and take a turn as speaker
A) Backchanneling B) Turn-denying C) Turn-requesting D) Turn-maintaining
What does the open self of the Johari window represent?
A. information about yourself that you and others know B. those parts of yourself that neither you nor others know C. all the knowledge you have of yourself but keep secret from others D. information about yourself that others know but that you do not know
Cody ordered his hamburger with tomato, lettuce, and onions at the drive-thru window. When he opened the bag, he saw that it also had pickles. So Cody parked his car, walked up to the window, and said, "What kind of idiots work here?
I specifically asked for NO pickles. Get me your manager." Cody's verbal behavior was a. aggressive. b. assertive. c. rational. d. responsive
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