Avril is selling a uniform service to a company that cleans many of the office buildings in Baltimore. She is doing a sales presentation to all of the members of the company's buying center. She has just finished giving a brief history of her company and discussing her firm's philosophy to the 25 people in the room. She has also mentioned a few large companies her firm has worked with in the past. Avril has done this to:
A. outline benefits.
B. create a selling environment.
C. create interest in her company.
D. establish credibility.
E. get the attention of her audience.
Answer: D
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