You can help establish the right tone in a negative message by using positive words rather than negative, counterproductive ones
Indicate whether the statement is true or false.
Answer: TRUE
Explanation: Taking a negative or accusatory tone accomplishes nothing and makes your recipient feel worse than is necessary. You want your tone to be as positive as possible without being unrealistic or condescending.
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Working capital is the amount by which current liabilities exceed current assets and measures how efficiently liabilities are used to produce sales
Indicate whether the statement is true or false
According to Tuckman, teams in the forming stage of development usually have _____
A) very little conflict B) problems that are not easy to resolve C) strong conflict management skills D) consensus in decision making E) strong collaborate efforts
Which of the following is most likely an example of a consumer sales promotion?
A. Free merchandise B. Retail coupons C. Sales contests D. Shelf facings E. Trade advertisements
The accounts receivable turnover ratio captures the speed of cash collections from credit customers and is calculated as follows:
a. average accounts receivable divided by sales revenue. b. sales revenue divided by average accounts receivable. c. sales revenue plus average accounts receivable. d. sales revenue minus average accounts receivable. e. sales revenue times average accounts receivable.