There are many different stakeholders found in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change. Which of the following is a main concern for customers?
A. Reliable contracts
B. Professional associations
C. Fair compensation
D. Exceptional customer service
Answer: D
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To minimize costs, managers continuously seek to improve processes and activities
Indicate whether the statement is true or false
Risk communicators have developed a seven-step process to devise messages called ________
A) message ideation B) message assessment C) message mapping D) message management
A company issued 8%, 15-year bonds with a par value of $550,000 that pay interest semiannually. The market rate on the date of issuance was 8%. The journal entry to record each semiannual interest payment is:
A. Debit Bond Interest Expense $44,000; credit Cash $44,000. B. Debit Bond Interest Expense $550,000; credit Cash $550,000. C. No entry is needed, since no interest is paid until the bond is due. D. Debit Bond Interest Expense $22,000; credit Cash $22,000. E. Debit Bond Interest Payable $22,000; credit Cash $22,000.
According to the First Law of Service, customer perceptions/expectations may?
a. Not be based in reality b. Vary considerably from one customer to the next c. Not be based in reality and vary considerably from one customer to the next d. The First Law of Service is unrelated to customer perceptions/expectations