According to the First Law of Service, customer perceptions/expectations may?
a. Not be based in reality
b. Vary considerably from one customer to the next
c. Not be based in reality and vary considerably from one customer to the next
d. The First Law of Service is unrelated to customer perceptions/expectations
c. Not be based in reality and vary considerably from one customer to the next
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Tim's gross pay for this month is $8950. His gross year-to-date pay, prior to this month, totaled $111,500. What is the amount of FICA tax withheld from Tim's pay for this month? (Assume an OASDI rate of 6.2%, applicable on the first $118,500 earnings, and a Medicare rate of 1.45%, applicable on all earnings. Do not round any intermediate calculations, and round your final answer to the nearest cent.)
A) $434.00 B) $129.78 C) $563.78 D) $554.90
Notes receivable and cash are examples of short-term financial assets
Indicate whether the statement is true or false
Which term refers to the decisions and activities that are intended to create and maintain a certain product concept in the customer's mind?
A) feature dumping B) product positioning C) product configuration D) value clustering E) strategic marketing
Read the following statements and select the one that is not an advantage of a product-line extension.
A. Customers may feel loyalty to the product line. B. The new product can be advertised alongside existing products. C. The new product is certain to be accepted by the market. D. The company and brand may be easily recognized. E. Manufacturing of goods may be more efficient.