Gaslighting is a form of what kind of communication?
a. passive-aggressive
b. private
c. nonverbal
d. cooperative
Answer: a. passive-aggressive
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Indicate whether the statement is true or false
“Drinking Yumm-o Cola will make you healthier” is a claim of ______.
a. fact b. value c. policy d. conjecture
In the turning point model, an event that causes increased commitment is
a. negative psychic change. b. sacrifice. c. disengagement. d. external competition.
In the midst of a speech about tsunamis, a speaker notices quizzical expressions on the faces of her listeners. In response, she says, "Let me explain that point again to make sure it's clear." When this happens, the speaker is
A. adapting to feedback. B. interpreting the audience's frame of reference. C. building her credibility. D. adjusting the channel. E. compensating for the situation.