Government corruption and political stability are examples of which of the following environmental factors?
A. Geographic
B. Cultural
C. Security
D. Legal/political
E. Infrastructure
Answer: D
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Clark, a salesperson at Peterson Company, is frustrated by his inability to handle rude customers and their complaints. "Frankly, I don't know what to do when a customer starts telling me about a problem," he says. Which of the following steps should be adopted by Clark to solve customer a complaint?
A. Justify and blame a third party for the complaint B. Resolve the easier things in the customer complaint first C. Assume the problem is the customer's fault D. Attempt to sell a different product to the customer E. Handle the grievance in a friendly manner
Ultimately, it will be the responsibility of the FASB in the U.S. to decide if the advantages of IFRS's outweigh the disadvantages
a. True b. False Indicate whether the statement is true or false
To avoid problems from the revocation of offers for unilateral contracts, many courts hold a contract to be bilateral:
A. on a compulsory basis. B. only as a last possible resort. C. whenever possible. D. in a different view taken by the Restatement.
Which of the following is not a characteristic of extraordinary items reported on the income statement?
a. appear near the end of the income statement b. reported separately from continuing operations c. shown net of tax effects d. is shown as a combined amount with discontinued operations