Which of the following is NOT an application included in the finance and accounting module in an ERP system?

a. general ledger entry
b. accounts receivable and accounts payable
c. fixed asset management
d. building maintenance


d. building maintenance

Business

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Among the different levels of development, which one is probably the most prevalent, according to the authors?

a. pre-conventional b. conventional c. post-conventional d. modern ethical

Business

_____ refers to the follow-up activities that a service firm might engage in after a customer transaction

a. Need recognition b. Postpurchase communication c. Collective bargaining d. Sales prospecting

Business

_____________ is essential for gaining a competitive advantage for organizations.

What will be an ideal response?

Business

Which of the following is not one of the integrative views of creativity?

a. Environmental conditions b. nature of the task c. Personal characteristics d. Culture of the organization

Business