Discuss the advantages of using direct format for negative news messages, and how to develop a strong opening paragraph for this format
What will be an ideal response?
Answer: A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, and ends with a positive statement aimed at maintaining a good relationship with the audience. Depending on the circumstances, the message may also offer alternatives or a plan of action to fix the situation under discussion. Stating the bad news at the beginning can have two advantages: (1) It makes a shorter message possible, and (2) it allows the audience to reach the main idea of the message in less time. If you've chosen the direct approach to convey bad news, use the introductory paragraph of your message to share that information. To avoid being overly blunt, you can open with a neutral or positive statement that establishes common ground with reader, then transition into the news. If necessary, remind the reader why you're writing.
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How can ease-of-use be used as a factor for differentiation of products?
What will be an ideal response?
People who have changed jobs frequently or who have gaps in their employment should probably prepare a résumé using the functional format
Indicate whether the statement is true or false
Megan and Nicole do business as One World Realty. In acting on the firm's behalf in a deal with Property Acquisition Company, Megan fails to account for the profit. To her firm, Megan is
a. liable for breach of the duty of care. b. liable for breach of the duty of economic sense. c. liable for breach of the duty of loyalty. d. not liable.
One of the major standards-setting body organizations is ANSI, which stands for ________
A) American Native Standards Institute B) American National Standards of Internet C) American National Standards Institute D) American Nation Systems Institute