The telephone has proven to be a good method of making appointments, keeping customers informed, and expressing appreciation, but it is an ineffective tool for building customer goodwill
Indicate whether the statement is true or false
FALSE
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If a product is inherently dangerous so that no amount of due care could make it safe, ________.
A. privity does not bar recovery B. the manufacturer is required to provide the consumer a disclaimer at the time of sale C. contributory negligence prevents recovery D. the manufacturer is required to give the consumer notice of the unreasonable danger
A(n) ________ is any positive statement regarding your product or some factor relating to the sale, such as credit terms or delivery date
Fill in the blanks with correct word
Identify an example of a green practice.
A. Adopting the strategy of greenwashing B. Adopting the strategy of planned obsolescence C. Providing tangible and intangible benefits along with products to create value for consumers D. Providing labeling to help consumers find out which products are the most environmentally friendly
The basic elements of a contract include agreement, lawful subject matter, legal capacity, consent, and:
a. offer b. remedies c. performance d. acceptance e. none of the other choices