. _________ is two or more people who interact in an organized manner to perform a task or activity to achieve a common goal.
a. A group
b. A team
c. An organization
d. Interdependence
a. A group
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Commissions are given to employees as a reward on special occasions.
Answer the following statement true (T) or false (F)
Purchase orders convey authority for the manufacture of a specified product or subassembly in specified quantity and describe the material, labor, and machine requirements for the job
Indicate whether the statement is true or false
Customers cause many service failures, and many firms find managing these more difficult than managing their own failures
Indicate whether the statement is true or false
Landfall Navigation began operations in 2020 and provides a one year warranty on the products it sells. They estimate that 20,000 of the 400,000 units sold in 2020 will be returned for repairs and that these repairs will cost $8 per unit. The cost of repairing 16,000 units presented for service in 2020 was $128,000. Landfall should report
a. warranty expense of $32,000 for 2020.
b. warranty expense of $128,000 for 2020.
c. warranty liability of $160,000 on December 31, 2020.
d. no warranty obligation on December 31, 2020, since this is only a contingent liability.