Which of the following statements best describes situational leadership?
A. Specific leaders are needed in specific situations.
B. Leaders must adapt to the situation, but not to the followers.
C. Different situations demand different kinds of leadership.
D. Leadership is directive.
C. Different situations demand different kinds of leadership.
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Explain the use of a gondola as a fixture.
What will be an ideal response?
Any direct interface between customers and a company–whether it is online, in-person, or over the phone–is called a(n) ________
A) share of customer B) customer target C) touchpoint D) customization E) analytic
How are the corporate culture and ethics related in an organization?
What will be an ideal response?
In the ‘learning perspective’, the measurement is typically based on ______.
a. competency metrics b. objective criteria c. subjective criteria d. none of these