Which of the following factors is not a cause or contributing factor for non-value added activities?
a. Physical
b. Human
c. Systematic
d. Control
d
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Which is final court of appeal in the United States?
a. U.S. Court of Appeals b. U.S. Supreme Court c. U.S. District Courts d. U.S. Claims Courts
Which of the following is not part of the refreezing step in the 3-State Approach for Generating Change?
a. developing and monitoring of new metrics b. backsliding c. realignment of incentives to reward new behaviors d. continued communication of the new vision
Minimizing pollution from production and all environmental impacts throughout the full product life cycle is called ________
A) aesthetic consumerism B) sustainability vision C) product stewardship D) beyond greening E) pollution prevention
Which of the following statements is true about a nondirective question?
A. Most nondirective questions are closed ended. B. A nondirective question usually begins with do or are. C. One word questions can sometimes be used as nondirective questions. D. A nondirective question clarifies a prospect's previous statement. E. Nondirective questions are used to find points of agreement.