When marketers use Facebook to increase awareness and enhance relationships with donors, they are responding to which type of external force in the marketing environment?
A. technological
B. sociocultural
C. economic
D. legal
E. demographics
Answer: A
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Answer the following statements true (T) or false (F)
1. Demand in services is generally not fluctuating. 2. Stock-outs are a component of reliable customer services. 3. The number of calls handled is an ideal measure a restaurant can use to assess service quality. 4. An individual company can manage and provide quality customer service without the help of its supply chain.
The principle of federalism divides the authority to govern between two sovereigns or supreme lawmakers
Indicate whether the statement is true or false
Several techniques can be used to close a bad-news message positively. List four of these techniques and give an original example of each
Parol evidence: A) is not recognized in the UCC
B) is never allowed. C) is limited to protect the integrity of written contracts. D) prevents the showing of fraud in a contract formation.