Relational maintenance entails:

  a.  working to strengthen one's relationship.
  b.  starting new relationships.
  c.  keeping a relationship at a desired condition.
  d.  letting go of a relationship that is in decline.


c.  keeping a relationship at a desired condition.

Communication & Mass Media

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After hearing your university president speak for the first time you think to yourself: “wow—she is funnier than I thought that she would be!” Your response is the product of ______.

a. initial credibility b. dynamism c. trustworthiness d. transaction-based credibility

Communication & Mass Media

Marty chooses to write his persuasive speech on eating a healthy breakfast. Even though he doesn't eat

breakfast and doesn't believe he needs to eat breakfast, he thinks it will be a safe and appropriate topic for his class. Johannesen would argue that Marty's speech topic is ethical for him to use. Indicate whether the statement is true or false

Communication & Mass Media

When various minority members form a coalition to help each other achieve mutually advantageous goals, this is referred to as:

A. railroading B. teaming up C. majority vote D. onsensus

Communication & Mass Media

Empathic listening is strictly for one-on-one helping relationships, not for a team's transactional processes

Indicate whether the statement is true or false

Communication & Mass Media