Gary is a psychiatric–mental health nurse. He wants to decrease frustration and potential anger among clients on the unit where he is working. Which of the following would aid in decreasing frustration and anger?

Question

A) Develop rules that prevent clients from opting out of activities.
B) Allow appropriate access to phones, televisions, or rooms.
C) Ensure clients comply with their medication regimens.
D) Isolate clients who appear to be angry.

Answer 1

Ans: B
Feedback:
Examples of staff behavior that can contribute to frustration and anger in clients include rules that prevent clients from leaving activities, power disputes over medications, blocked access to phones, televisions, or rooms, denial of requests in general, physical restraint, ignoring clients, and ordering clients to do or not to do something. Rules, medication compliance and isolation are not actions that have the direct potential to reduce frustration and anger.