All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:
A. moving to a demand-pull model.
B. high cost structures.
C. developing a fast-response online order and fulfillment system.
D. channel conflict.
Answer: B
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BMW and Porsche have developed Apple Watch apps that enable drivers to remotely check many items within their cars which includes all of the following except:
A) information about services. B) information about pricing. C) help in booking hotel rooms. D) help in restaurant reservation. E) help recharging the car's batteries.
An input control that tests time card records to verify than no employee has worked more 50 hours in a pay period is an example of a range test
Indicate whether the statement is true or false
The various types of meetings created by communication technology vary in terms of:
a. time and distance. b. time and place. c. place and structure. d. structure and cost.
Which of the determinants of service quality involves having the customer's best interests at heart?
A) access B) courtesy C) credibility D) responsiveness E) tangibles