Which of the following is true of businesses with a strong customer focus?
A) A customer-focused business lacks a long-term perspective.
B) A customer-focused business realizes higher profits over the short-term.
C) In a customer-focused business, shareholders are more interested in long-run survival than immediate earnings.
D) In a customer-focused business, managers are usually judged on the last quarter's results, and not not on their efforts to ensure the long-run survival of the business.
E) A customer-focused business is in synch with customers' needs and requirements, not with competitors' strategies.
B
You might also like to view...
When serving brand loyal customers, which of the following factors is most important for a retailer?
A. Offering only national brands B. Offering only private-label brands C. Offering suitable alternatives D. Offering specific brands E. Encouraging cross-shopping
In general, an incidental beneficiary has no enforceable contract rights because she was not intended to have such rights.
Indicate whether the statement is true or false
In implicit enumeration the feasible integer solutions closest to the optimal non-integer solution are evaluated to see which is best
Indicate whether this statement is true or false.
Baseball DirtDirt is not dirt when it comes to baseball fields. About two-thirds of the pro baseball fields got their dirt from a dirt farm in New Jersey called Partac Peat. The company markets a secret mix for the infield (resilient), the warning track (extra crunchy), and the pitcher's mounds (firm). Mounds come in red, brown, orange, and gray colors. Roger Bossard, the White Sox head groundskeeper, scouted nationwide for dirt before settling on the mix provided by Partac Peat. (He uses sand under the grassy areas of the playing field.)Refer to Baseball Dirt. Because Partac Peat is a business product, the primary promotional method used for its sale is:
A. trade promotions B. slotting allowances C. personal selling D. advertising in consumer magazines E. publicity