In the situational supervision model, the ________ style entails low-directive-low-supportive behavior and is appropriate when interacting with outstanding employees.
A. autocratic
B. participative
C. laissez-faire
D. consultative
Answer: C
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A "customer centered" approach to handling the media by a public relations manager means that the PR person
a. must persuade journalists that it is in their interest to run a particular story b. determines the needs and wants of the journalist and modifies the story to meet those needs c. must combat journalists rejecting a story because they just don't understand the value d. go over the head of the journalists to the editor to convince the media outlet to run the story e. tell the journalists that he or she has many years of experience and that should be good enough to know whether the story is newsworthy or not
In the opening case “How We’re Fixing Up Tyco,” which of the following individuals was the senior vice president of corporate governance at Tyco who had the responsibility of repairing the tarnished image of the diversified conglomerate?
a. Jack Welch b. Ken Lay c. Charles Prince d. Eric Pillmore
A useful measure used to evaluate the performance of an investment center is investment center residual income.
Answer the following statement true (T) or false (F)
Suppliers can gain power from a number of sources in the buyer / supplier relationship. When a buyer can threaten to cancel future business unless the supplier adheres to the buyer's demands, this is called a ________ source of power
A) legal B) reward C) referent D) coercive