All of the following are professional guidelines for communicating with a patient when scheduling an appointment EXCEPT ________.
A. use the patient's name on the telephone and in emails
B. save time by not explaining if an alternate appointment time must be given
C. determine patient identity when speaking on the phone
D. inform the patient of office policies for cancellations
Answer: B
You might also like to view...
The purpose of the primary assessment is to:
A) identify and treat life-threatening conditions. B) identify any allergies to medications. C) determine the need for additional resources. D) determine the chances of survival.
The anemia associated with severe kidney disease is caused primarily by:
a. Damage to stem cells by urea b. Replacement of bone marrow cells with fat c. Deficiency of erythropoietin d. Bleeding into the urine
Digital radiography is limited to extraoral images
a. True b. False Indicate whether the statement is true or false
A person chooses to follow the accrual accounting approach in their personal finances. Which of the following transactions best demonstrates this process?
A. buying some clothing on credit - making and recording the monthly payments on the credit card until the full amount is paid off B. ordering a new magazine subscription and choosing the option for them to bill you later - making and recording the payment when the bill is received in the mail C. Both of the scenarios demonstrate an accrual accounting approach. D. Neither of the scenarios demonstrate an accrual accounting approach.