Competent communication must be both effective and appropriate.

Answer the following statement true (T) or false (F)


True

Communication & Mass Media

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Read the sections from a complaint letter below and identify the section that doesn't use inclusive

language. A. To Whom it May Concern: B. I am writing to get a refund on my textbook. Although you have good feedback on EBay, I am very displeased with my order. The book was in terrible condition. C. Please don't blame the mailman as it is not his fault. D. The book is included in my return, and I expect a full refund immediately.

Communication & Mass Media

The My Press Needs campaign wanted to ______.

A. maintain sales B. double sales C. triple sales D. stop declining sales

Communication & Mass Media

It is best to phrase a proposition in such a way that the audience knows your exact

feelings about the topic. Indicate whether the statement is true or false

Communication & Mass Media

When brainstorming with group members, analyze and praise

other member's ideas as you hear them. Indicate whether the statement is true or false

Communication & Mass Media