As a short-term credit arrangement, banks sometimes extend _____, which are guaranteed lines of credit in which
the borrowing firm pays a commitment fee on the unused portions of the funds the bank has committed
a. term loans
b. revolving credit agreements
c. trade credits
d. commercial papers
b
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When the public relations department issues a statement saying, "Our competitors deliberately made misstatements about the correct way to use our product, and people were injured as a result" it is an example of:
A) expression of innocence B) excuse C) rationalization D) justification
When a project manager attempts to reduce the intensity of the conflict by smoothing over differences or interjecting humor, he or she is ________ the conflict.
Fill in the blank(s) with the appropriate word(s).
There are people who have similar income and education levels and often share tastes in clothing, decorating styles, and leisure activities
These people also share many political and religious beliefs as well as ideas regarding valued activities and goals. These people could all be categorized as being in the same ________. A) family life cycle B) social class C) regional group D) operant conditioning set E) microculture
The salesperson who uses the cold canvass prospecting method usually knows something about the prospect.
Answer the following statement true (T) or false (F)