Alonso can tell that Leona is struggling to find words for her feelings, so he wants to communicate his patient engagement without distracting her. Which active listening strategy should he use?
a. dialogue enhancers
b. paraphrasing
c. silent listening
d. asking questions
c. silent listening
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What is the fourth step in the process of answering traditional interview questions?
a) State your answer briefly. b) Explain your statement with additional sentences. c) Provide some concrete examples. d) Reconnect your answer with the original question.
If a microphone has a bass roll off switch, what phenomenon is the switch meant to correct?
a. Doppler Effect b. Precedence Effect c. Reverb Effect d. Proximity Effect
Audiences can resist cause-and-effect speeches because __________.
A. the speech structure is too complicated B. they might think the situation is more complex than the speaker claims C. they tend to be uninteresting or dull D. audiences won't resist cause-and-effect speeches E. none of these choices
In the DECIDE model, what step involves group input into deciding what solution is best?
a. Develop a plan b. Consider alternatives c. Examine the issues preventing goal success d. Initiate a decision