Explain the outcomes in an organization when trust is high. Also explain the outcomes in the workplace when it is low.
What will be an ideal response?
People tend to work better together and are more focused on their duties when
trust is high. Recent research found that people working in a high-trust environment
tend to take more risks, such as initiating new ideas or admitting mistakes, display
citizenship behaviors like going the “extra mile” on a work task or project, and exhibit
fewer ineffectual or counterproductive behaviors like absenteeism or social loafing. In
contrast, employees working in a low-trust organizational environment are more likely to be distracted from their duties, lack engagement in their tasks, exhibit defensive behaviors, display apathy toward organizational goals, and have higher levels of absenteeism.
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Indicate whether the statement is true or false
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What will be an ideal response?